Windows 10 - Printing Problems

If you are all of a sudden experiencing problems printing from Windows 10, there is a know issue caused by one of the Windows Updates in March 2021, read the article from Microsoft below ...

Microsoft warns of more printing issues caused by March updates (

The good news is that it is an easy fix, open the Control Panel, click Programs, then click View Installed Updates, make note of the entry for Servicing Stack, then look for an entry for KB5000802, select it then click Uninstall, reboot the computer. When back into Windows, browse the site below and download the KB5001567 according with the Servicing Stack version you took note of, very likely the third entry in the Windows Catalog for this KB.

Microsoft Update Catalog

Install the KB, it may take from 15 to 25 minutes, so go and grab your favorite beverage in the mean time. When done, the printing issues will be gone, it is recommended to power cycle the printer while Windows is updated.

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